Business Process Outsourcing
Today, the world markets have matured to be highly industry, process and segment specific, and there has been a major shift from the initial days of business process services that was relatively simpler. Customers now expect business process services providers to deliver best-in-class operations, as well as the transformation needed in order to be the best in their respective industries. It’s no longer about operational metrics and SLAs alone, it’s about end-to-end process metrics and business outcomes.
At SapTREE Business Process Services (BPS) we understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus in select industry verticals at SapTREE.
The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape, and analytics that lead to predictive modeling thereby ensuring right business outcomes.
Our focus is to work with you to achieve your business goals, and partner for the next level of improvements in order to attain competitive advantage.
We are a global leader in delivering IT Outsourcing Services to your industry. Our transformation and innovation capabilities help your IT function to become a key business enabler.
Operational Efficiency and Industry Differentiation - we help you standardize back-end operations through Lean and efficient processes (standardization at the back), while using technology for competitive differentiation and growth (differentiation at the front).
Services Across Application Lifecycle - we help across the entire application lifecycle, starting from enterprise architecture, design, implementation, system integration, Testing, rollout, and steady state support to maintenance. Our capabilities span across leading enterprise software products, COTS, industry-specific products and legacy applications
Infrastructure Services - we help in design, build and support of enterprise and end-user infrastructure including data centers, networking, switching, user devices and messaging
Cost-Effective Application Development - we help deploy innovative delivery models such as factory and core-flex models to optimize cost and effort
IT Transformation - across cloud, mobility, collaboration, infrastructure consolidation, virtualization and application rationalization to help achieve sustained savings and reduced TCO